FormStar Logo

🛒 Cart

🛒
Create an account to start shopping!
To add forms to your cart and make purchases, you'll need to create a FormStar account. Sign up now to access our complete library of legal forms and start simplifying your paperwork.

Technical Support

What does my computer need to use the Form Filler?

Your computer needs to meet these minimum requirements:

  • Internet browser with 128-bit encryption support
  • Adobe Acrobat Reader version 7.0 or higher
  • JavaScript enabled in your browser
  • Recommended: Either an ink-jet or laser printer

The website displays blank or incomplete forms. What should I do?

Try these steps:

  1. Clear your browser cache and cookies
  2. Ensure JavaScript is enabled in your browser
  3. Try using a different browser (Chrome, Firefox, or Edge)
  4. Check if you meet the minimum system requirements
  5. If issues persist, try restarting your computer

Why do I receive an "unknown file type" message when trying to open my form?

This typically occurs when Adobe Reader isn't properly installed. To resolve:

  1. Verify Adobe Reader is installed on your computer
  2. If not installed, download the latest version from Adobe's website
  3. If installed, try removing and reinstalling Adobe Reader
  4. Ensure your browser is set to open PDF files with Adobe Reader

My form doesn't print properly. How can I fix this?

To ensure proper printing:

  • Use the latest version of Adobe Reader
  • Set your printer settings to "Actual Size" (not "Fit to Page")
  • Ensure you have enough ink/toner
  • Try printing as a PDF first, then print the PDF
  • Use the print preview to check formatting before printing